Unified Communications & Contact Center Options – Making the Changeover

Imagine a customer calling for detailed, technical information about your products and services. These calls could be cumbersome for customer support employees who don’t contain the technical knowledge about a particular product or service. Now imagine those same customer support employees having a thorough menu on their computer screens describing the precise technical understanding of […]

Which Method Is More Effective: Video Marketing or Email Marketing

First, let’s dicuss what video and e-mail marketing methods are exactly. Online Video Marketing is a technique where you produce a video illustrating your business. These videos generally show the products your business provides. This allows customers to conveniently understand your business’s message by way of a video production. However, we’ve the approach of online […]